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Membership Purchasing Failing

EoinM1450
Newcomer

‎06-11-2020 04:23 PM

Hi,

 

I have tried multiple times with 2 different cards to purchase membership. Each time the card has failed. There is nothing wrong with the cards but each time the "transaction was unsuccessful". Can someone help? 

 

My phone is a Galaxy A71. 

 

Thank you. 

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1 REPLY 1

dalyer
The Legend
The Legend

‎06-11-2020 05:25 PM

Try registering your card details on your account as this may force it to go through the Verified by VISA (or equivalent) and allow payments to be made from your card whereas entering the card details on demand may not.

 

If that doesn't help then you'll have to get onto 48 support about this.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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