cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lock caused by not using for a long time

DanyangW7791
Newcomer
I was in China before, so I didn't use this card for a long time. Now it's inactive. I can't buy a membership. How do I activate it? Or can I just buy a new SIM card?
1 REPLY 1

dalyer
The Legend
The Legend

You'll have to contact 48 support to see if they can reactivate your account.

See the link in my signature below.

If you don't need to retain the same number then you could just start from scratch with a new (not a replacement) SIM and registration/email address etc.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.