Reply

Lock caused by not using for a long time

Newcomer
Posts: 1
‎11-01-2022 07:27 AM
I was in China before, so I didn't use this card for a long time. Now it's inactive. I can't buy a membership. How do I activate it? Or can I just buy a new SIM card?
Posted from Generic Android 2.0
Reply
0 Likes

Re: Lock caused by not using for a long time

The Legend
Posts: 16,701
‎11-01-2022 12:44 PM

You'll have to contact 48 support to see if they can reactivate your account.

See the link in my signature below.

If you don't need to retain the same number then you could just start from scratch with a new (not a replacement) SIM and registration/email address etc.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community