25-07-2024 04:13 PM
I went on holiday, after returning had initially no problem. Soon after, was not able to make or receive calls (or use the internet) with it saying I needed a new membership, though I had still half a month of it left. Possible membership issues? Or perhaps a problem with my sim? Would appreciate advice on this. Btw, after returning home from holiday, I turned off roaming, via the 48 sim menu, so all good on that front.
25-07-2024 05:42 PM - edited 25-07-2024 05:50 PM
What does your My48 account Dashboard say about your current membership plan status, allowance balances and expiry date?
Do you have a connection to the 48 network?
If not then if you do a manual search for networks can you see and connect to 48?
If you get a network connection then what happens when you try to make a call or send a text?
Any error messages?
If you need to contact 48 support about this then see the links in my signature below.