Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inadvertently bought two plans & want a refund for one

KiranS9728
Newcomer

‎11-03-2024 09:48 AM - last edited on ‎11-03-2024 09:59 AM by The Legend

Hi,
I was buying a gift plan for a friend and I topped up the plan for 12.99 euros. When I approved it in my aib app, the 48 page said there was an error and something went wrong. So I tried again and the same error popped up. Now I've been charged twice.

Would you be able to amend this please. I'd like to keep only 1 top up.

Thanks and regards,
Kiran

1 person had this problem.
0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎11-03-2024 09:58 AM

Nobody here on the Community Forum is going to be able to help you with this.

You'll have to contact 48 support about it.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes