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I paid twice due to app problems

WayneM5109
Newcomer
Hi my number is 0892060307
I ended up paying twice for my 12.99 plan due to app problems.

Will I be covered for next month as well?
1 REPLY 1

dalyer
The Legend
The Legend

First off it's not really a good idea to post personal details such as your phone number in a public forum like this where anybody can see and use it. 

You might want to edit your post to remove it. 

What does your Transactions page say about your recent payments?

Does your My48 account dashboard list a current active plan? 

Are there any stacked upcoming membership plans listed on your Buy Plan page?

If you have an active plan and an upcoming plan then the two plans that you bought are presumably present and correct?

If not and you need to contact 48 support for assistance with this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).