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I can't activate the internet!

MARIAM1020
Newcomer
Hi
2 REPLIES 2

MARIAM1020
Newcomer
I can't activate the internet!

What exactly do you mean by "activate the internet"?

Do you have an active membership plan?

Are calls and texts working?

I presume that mobile data is not working?

Did you configure your APN settings correctly?

Text "APN" to 50048 and follow the instructions here to do this:

If that doesn't help then you'll need to explain your problem more clearly.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.