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Can't renew plan - "something went wrong" with payment

RosemarieG7603
Newcomer

yesterday - last edited yesterday by The Legend

Good afternoon,

I have tried to renew plan this morning, and got an 'oops, something went wrong' message.  I tried to use existing credit card option, and also new credit card option, to no avail.  Have you got technical issues today? 

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dalyer
The Legend
The Legend

yesterday

I just did a membership plan purchase via the Gift Shop now and it went through fine. 

You'll probably have to contact 48 support for further assistance about your payment problems. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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