cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to renew plan after auto-renewal failed?

ClaireM3683
Newcomer

Hi I have been a customer for a few years now and I have been paying €10. 99 for unlimited everything. It got cancelled this morning due to a bank error and I would like to go back on this plan but I'm not sure how to do this. Can you please advise.

1 REPLY 1

dalyer
The Legend
The Legend

Just buy the €10.99 plan manually for this month and then auto-renewal will take over again next time around if it's still enabled.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.