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Help with account

FlorM4304
Newcomer
Every month it keeps stopping working and I don't know why
Also if the days for money comes on a weekend my service stops working...it should not happen when it is a weekend as how as a customer can I change the working times if bank
1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "it keeps stopping working"?

What exactly stops working? 

When/how does it start working again? 

For how many months has this been happening? 

When was it ever not a problem?

Do you have membership plan auto-renewal enabled?

Does it work? 

Are your registered payment card details valid, the card isn't frozen via your online banking, and there are sufficient funds in the account if it's a debit card?

You might want to contact 48 support for more assistance with this issue. 

They'll have full visibility into your account unlike anyone here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).