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Guido Texts not Unlimited?

digmycrazydance
Newcomer

‎23-01-2019 09:45 PM

Howya,

This isn't anything too serious, but for some reason my Guido membership is showing that I have 49 texts left? Could be a left over from a previous add on, but I didn't think I had any of those still working. Just wondering has the service changed? Cause on the site it was still saying unlimited texts, or was it the limit for the day? It won't let me buy a text add on either!
Mainly asking for curiousities sake, I mainly user messenger services to text so nbd either way!

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2 REPLIES 2

dalyer
The Legend
The Legend

‎23-01-2019 11:00 PM

"Unlimited" texts are still subject to a fair usage limit of 5000 SMS messages per month on case you happen to have used that many?

https://www.48months.ie/boiler-plate/terms#18

(Remember that long messages, messages sent to multiple recipients or messages with "special" characters may use more than one sms)
Are you sure that the 49 aren't simply from a previous text add-on?
What happens when you try to buy a text add-on?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎24-01-2019 07:57 AM

Does that help at all @digmycrazydance?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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