I have tried to buy membership in the last few days but this keeps coming up. Error submitting payment. I even tried buying through the gift shop. I never had this issue before. Mastercard is fine. I had to go the help desk this week as I needed to top up my Mobile minutes. They had to do it for me. Is the system down. Thanks in advance
I'd given up on this over the last week having tried all the suggestions numerous times but after receiving an email from support I made another attempt just now and finally had a successful top up...
Sorry it didn't work. It was a bit of a shot in the dark. Maybe catch 48 support on the chat facility when it's back online in the morning. That's usually the best and quickest way to get a solution. See the link in my signature below.
It worked because you hi-lighted the link to change my card details and advised to delete the old card. Thank you. I never had this problem until now. I always logged in and chose the option of paying with a new card. So it was your advise that I got sorted. Thank you again
But presumably a longer term solution is still needed from 48 support to allow those who don't want to register their card details to make payments/purchases?
Doesn't work at all for me and I've tried everything.
Unfortunately I know of at least a couple of people who are moving from 48 to GoMo because of this and the fact that payment problems keep happening...
