Data add on for roaming
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13-07-2017 12:55 PM

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13-07-2017 12:58 PM - edited 13-07-2017 01:08 PM
Depends - if you are roaming in the EU on a Guido membership then your Guido membership data allowance and/or any data add-on allowance should work:
EU Roaming Update
Roaming & Troubleshooting Guide
If you are roaming anywhere else (rest of Europe/outside EU, North America or Oceania) then data will not work as 48 don't support it other than when roaming in the EU on a Guido membership.
Bear in mind that many people have been having problems getting data working while roaming in the EU on a Guido membership even though it should work.
Also - since you seem to be using an iPhone you should be aware of this issue due to the stupid way that Apple do things - it hits many iPhone users and causes them problems when trying to get even calls and texts working while roaming:
Hope this helps.

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13-07-2017 03:53 PM
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16-07-2017 12:17 PM

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16-07-2017 01:36 PM
But not otherwise.
I.e. if you're roaming outside the EU on any membership including Guido or roaming in the EU on a membership other than a Guido membership.
Also many people have been having problems with data while roaming in the EU on a Guido membership even though it should work.
Hope this helps.

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16-07-2017 10:06 PM
Did that help at all @samsheehan1107?
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17-07-2017 02:43 PM
