Credit options

[soirca]

Hi there. Can we use our remaining credit when our membership expires? I have a few quid left on my credit and want to know if I can use that up before I buy a new membership.

[dalyer · Accepted solution]

No - you need membership for any services to work.

Even services normally charged from your credit balance (e.g. MMS, international calls etc.) won't work unless you have an active membership.

Hope this helps.

[amazingsod]

And if you run out of mobile minutes can you still make calls, with the tariff taken from your credit?

[dalyer]

No - you need to buy a mobile minutes add-on.

http://www.48months.ie/membership-plans/add-ons

Only a subset of services ever get charged from your cash credit balance - e.g. international calls/texts, roaming incoming/outgoing calls (except where an EU roaming calls add-on is used), roaming outgoing texts (except where an EU roaming texts add-on is used), "special" calls (1850, 1890 etc.), MMS messages etc.

http://www.48months.ie/membership-plans/other-call-charges

http://www.48months.ie/membership-plans/international-calls

Everything else is covered by membership or add-on allowances.

Hope this helps.

[soirca]

Thanks for that!

[Anon]

My membership isnt up but i just topped up by 20e because i need internet what happens now

[dalyer]

You need to buy an internet/data add-on.

http://www.48months.ie/membership-plans/add-ons

Buying a new membership when you have used up current membership allowances but the current membership has not expired doesn't help.
See here:


http://community.48months.ie/t5/Most-Popular-Questions/I-bought-my-membership-why-can-t-I-call-or-te...
http://community.48months.ie/t5/Most-Popular-Questions/Bought-membership-can-t-call-text/td-p/37412/...

Hope this helps.

[Anon]

So do i lose the 20e i just toppd up with

[dalyer]

No.
If you topped up your credit balance then it's there to pay for stuff.
If you mean that you bought Don membership then it has stacked to kick in when your current membership expires as explained in the links that I posted above.

Hope this helps.

[dalyer]

Did that help at all?