08-06-2017 02:02 PM
08-06-2017 03:08 PM
Looks like you're using an iPhone?
If so you have my sympathy as you're most likely suffering from the same old iPhone roaming problem that hits lots of people (not just on 48) because of the stupid way that Apple do things.
See here:
https://community.48months.ie/t5/Phones/Roaming/m-p/45248
Hope this helps.
08-06-2017 03:22 PM
08-06-2017 03:36 PM
Ok - that's a different issue and the explanation is simple - add-ons or paid serrvices only work when you have an active membership so that's your problem here.
You may still be able to receive calls and texts with no active membership but that's all.
For anything else you need to buy a new membership.
Hope this helps.
08-06-2017 03:39 PM
08-06-2017 04:06 PM
I'm pretty sure that that's the case - i.e. that you need an active membership for any services/addons to work (other than incoming texts and calls?) and that seems to tally with your first hand experience but you might want to double check with 48 support to be sure that there's not something else going on here.
Hope this helps.