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Change email address for OTP

fwelstead
Newcomer
I can't seem to access chat for help. My email address is not correct and I can't get past the One Time Password as a result
1 REPLY 1

dalyer
The Legend
The Legend

See here: 

What happens if I don’t have access to my registered email? : You’ll need access to your registered email to reset your password and complete verification when signing in. If you can’t access it, contact our Care team and we’ll help you get back into your account.

To contact 48 support see the links in my signature below.

If the chat isn't working for you then use email instead.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).