Cant get past authentication step while topping up
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21-03-2024
11:33 AM
- last edited on
21-03-2024
12:10 PM
by
dalyer
1 REPLY 1
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21-03-2024 12:09 PM - edited 21-03-2024 12:11 PM
What happens?
Any error message?
Were you ever able to use the selected payment card online before?
On 48?
Does it make any difference if you switch from the app to the website or vice versa?
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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