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Cant Get A plan. What is going on. I need to call people

EoghanC2921
Newcomer
3 REPLIES 3

NualaD0140
Newcomer
I just purchased a plan for my mother and it has nnot gone onto her phone

Ionu8287
Newcomer
What's it's going with that 48, they charge me yesterday and I dont have Internet and I can't ring, they say I don't have a plan active, but they charge me...

dalyer
The Legend
The Legend

Several people seem to be reporting issues with plan purchases and auto-renewal today so there may be some general issue with this.

You'll probably need to contact 48 support to ask them what's going on and to fix the issue with your account. 

Nobody here on the Community Forum will have any visibility into your account to know for sure what's happening here. 

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).