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Can’t use my 48 because I lost access to registered email

aoife_molyneaux
Newcomer

8 hours ago

I have lost access to the registered email that is linked to my 48 account as it’s been disabled, I can’t access the verification code to sign in and use my account. Is there anything that can be done or I am permanently locked out of my account and my number. ?

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dalyer
The Legend
The Legend

8 hours ago

See here: 

What happens if I don’t have access to my registered email? : You’ll need access to your registered email to reset your password and complete verification when signing in. If you can’t access it, contact our Care team and we’ll help you get back into your account.

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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