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Can't update payment details

LauraOD3026
Newcomer

I received a text today saying my plan has expired. I need to edit the payment details in My Profile and to update credit card details but I cannot access Payment Details to update the credit card.

1 REPLY 1

dalyer
The Legend
The Legend

Using the app or the web interface?

Try the one that you're not using in case that makes any difference. 

Try this link: 

If you still can't get it working then you'll have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.