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Can't text into radio competition

Newcomer
Posts: 3
‎22-05-2017 12:37 PM
My rext fails when i try to send in for a radio competition?
Posted from Samsung GT-I9305
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Accepted Solutions

Re: Can't text into radio competition

The Legend
Posts: 16,545
‎22-05-2017 01:11 PM

You're probably trying to text a Premium SMS 5XXXX number.

Unfortunately 48 don't support the sending of texts to such numbers at all.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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Re: Can't text into radio competition

The Legend
Posts: 16,545
‎22-05-2017 01:11 PM

You're probably trying to text a Premium SMS 5XXXX number.

Unfortunately 48 don't support the sending of texts to such numbers at all.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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1 Like

Re: Can't text into radio competition

The Legend
Posts: 16,545
‎22-05-2017 10:02 PM

Did that help at all @christinehan?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Xiaomi Redmi Note 3
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Re: Can't text into radio competition

Newcomer
Posts: 3
‎22-05-2017 10:41 PM
Yes thank you. Can you up grade so that you can text premium numbers?
Posted from Samsung GT-I9305
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Re: Can't text into radio competition

The Legend
Posts: 16,545
‎22-05-2017 10:50 PM

Unfortunately not.

48 simply don't support the sending of texts to Premium SMS/5XXXX numbers at all.

There is no way to text these numbers on the 48 network.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Xiaomi Redmi Note 3
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Re: Can't text into radio competition

The Legend
Posts: 16,545
‎23-05-2017 12:01 PM

Did that help at all @christinehan?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Can't text into radio competition

Newcomer
Posts: 3
‎23-05-2017 03:55 PM
Thanks again for your help.
Posted from Samsung GT-I9305
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Re: Can't text into radio competition

The Legend
Posts: 16,545
‎23-05-2017 04:11 PM

Glad it helped.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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