Can't text into radio competition

christinehan · ‎22-05-2017

My rext fails when i try to send in for a radio competition?

dalyer · ‎22-05-2017

You're probably trying to text a Premium SMS 5XXXX number.

Unfortunately 48 don't support the sending of texts to such numbers at all.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

View solution in context

dalyer · ‎22-05-2017

You're probably trying to text a Premium SMS 5XXXX number.

Unfortunately 48 don't support the sending of texts to such numbers at all.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

dalyer · ‎22-05-2017

Did that help at all @christinehan?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

christinehan · ‎22-05-2017

Yes thank you. Can you up grade so that you can text premium numbers?

dalyer · ‎22-05-2017

Unfortunately not.

48 simply don't support the sending of texts to Premium SMS/5XXXX numbers at all.

There is no way to text these numbers on the 48 network.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

dalyer · ‎23-05-2017

Did that help at all @christinehan?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

christinehan · ‎23-05-2017

Thanks again for your help.

dalyer · ‎23-05-2017

Glad it helped.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.