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Can't renew membership

foabs92
Newcomer

‎13-09-2015 10:45 PM

Was away for a long while, back today, tried to buy membership, no luck. Was asked to contact customer service, did but they have closed.
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4 REPLIES 4

dalyer
The Legend
The Legend

‎14-09-2015 09:02 AM - edited ‎14-09-2015 09:03 AM

Your account probably got disabled because you did not buy membership for several months.

You do need to contact 48 support to get it reactivated if possible.

They are open 8am-10pm.

 

How to get help

 

Contact them here:

 

http://www.48months.ie/help#ask-a-48-agent

 

If you have logged a support request already then wait for them to get back to you one that one as opening another one or replying unnecessarily may delay getting this sorted.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎16-09-2015 01:30 PM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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foabs92
Newcomer

‎16-09-2015 07:00 PM

All sorted, tnks all!
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dalyer
The Legend
The Legend
In response to foabs92

‎16-09-2015 08:05 PM

Glad you got it sorted.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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