48 Community

MarkC6440 · yesterday

Hi all, I'm trying to upgrade to the 5g 12.99 plan. Every time I click upgrade I get this message

"Oops. Something went wrong. We are working on a fix. Check back shortly."

I've tried on my mobile and laptop.

Any help with this would be great thanks

dalyer · yesterday

You'll have to contact 48 support about this.

Nobody on the Community Forum can do anything about it.

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Can't buy plan - "oops something went wrong"