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Can't buy membership - "oops, something went wrong"

AoifeM9564
Newcomer

‎08-06-2024 10:00 AM - last edited on ‎08-06-2024 12:32 PM by The Legend

When I go to buy membership and payment is authorised keeps saying oops something went wrong we are working on a fix. This has been happening for a few days now. What's the problem?

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1 REPLY 1

dalyer
The Legend
The Legend

‎08-06-2024 12:32 PM

There was a general/site-wide payment problem last week but it was fixed since then. 

Are you using the app or the website to try to make this purchase? 

Maybe try the other one in case it makes any difference. 

If not then you'll probably have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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