cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't buy membership - "oops, something went wrong"

AoifeM9564
Newcomer

When I go to buy membership and payment is authorised keeps saying oops something went wrong we are working on a fix. This has been happening for a few days now. What's the problem?

5 REPLIES 5

dalyer
The Legend
The Legend

There was a general/site-wide payment problem last week but it was fixed since then. 

Are you using the app or the website to try to make this purchase? 

Maybe try the other one in case it makes any difference. 

If not then you'll probably have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

SohaibA9285
Newcomer

Did you get this sorted, having same problem tried from app and site

I replied to your other thread/post here:

As I said there, you'll most likely have to contact 48 support to get them to look into and rectify the problem that you're having.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did you get sorted ? I am having the same problem

As I said previously, you'll have to contact 48 support if you're having this problem. 

Only they can look into and fix it for you. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.