Can't buy membership plan - "bundle in progress"

[ShihaoS1932]

May I ask why my number transfer is complete, but I cannot purchase the plan? My cell phone is not working right now

[dalyer]

What happens when you try to purchase a plan?

Any error messages?

Are you using the app or the website?

I generally find the website more reliable than the app:

• https://48.ie/my48/memberships

If you need to contact 48 support about this then see the links in my signature below.

If you need to contact 48 support 

[ShihaoS1932]

Sorry you are not allowed to purchase memberships, since you have a Bundle in progress
I get this prompt when I buy a plan, I don't understand what this means?

[dalyer]

This is a common problem that has never been explained properly:

• https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Bu...

But you'll have to contact 48 support to get them to fix it. 

See the links in my signature below.