Bought membership but now getting "Bundle in progress" error

[JohnM8198]

Hi can you please help me as I topped up my phone with money withdrawing from account but there’s a “bundle in progress”. What does this mean?

[dalyer]

This seems to happen to some users from time to time for some reason that has never been explained.

You'll have to contact 48 support to get them to rectify this situation.

See the link in my signature below or email them at support@48months.zendesk.com

[DarrenC0987]

Same since Tuesday despite payment taken twice absolute joke

[dalyer]

Your issue seems to be different according to this:

• https://community.48.ie/t5/Memberships/Membership-didn-t-top-up-despite-payment-taken/td-p/60876

And you never responded to the questions that I posed there which might help to understand the issue better.

Did you contact 48 support as I suggested?

[AnandA1271]

How much time will take to complete the bundle process

[dalyer]

If you're getting that error then you'll need to contact 48 support to get the problem rectified.

Just waiting isn't going to help. 

This is a strange error that occurs from time to time for some users and whose cause has never been explained. 

• https://community.48.ie/t5/forums/searchpage/tab/message?q=Bundle%20progress%20&noSynonym=false&coll...

To contact 48 support see the links in my signature below.