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Auto-renewal failed - how to get back on track?

MICHAELK6187
Newcomer

Monday - last edited Monday by The Legend

Please note email from you today to say automated payment from the bank was refused . Please note I did not cancel my automated instruction
It should be still in place. Please try the direct debit again for euro 7.99
Michael Kelly

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1 REPLY 1

dalyer
The Legend
The Legend

Monday

48 won't try it again. 

You'll have to try it yourself manually for this month and auto-renewal will kick in again from next month assuming that the card details are still valid and there's sufficient funds/credit on the card to pay for stuff.

You can try the manual purchase here: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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