48 Community

ossie · ‎03-02-2018

Trying to get to the app and keep getting redirected to community page. Been like this for 5 days

dalyer · ‎03-02-2018

Try rebooting.
If that doesn't help then try uninstalling and reinstalling the app.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎03-02-2018

Try rebooting.
If that doesn't help then try uninstalling and reinstalling the app.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎03-02-2018

Did that help at all @ossie?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ossie · ‎03-02-2018

Yes uninstalled and reinstall worked. Thank you for your help.

ossie · ‎03-02-2018

dalyer · ‎03-02-2018

Great, glad it helped.
Not sure why that was necessary but somebody else mentioned it as a possible fix on another thread.
After the recent problem with the app it eventually just started working for me so not sure why this isn't the case for everybody.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

axas9 · ‎07-02-2018

Hello, I was having the same problem. Even today, still getting redirected to the web. However, after reading teh above I have reinstalled the app and now works. I don't understand either. But anyway, thank you all.

48 Community

App not working