A week without data

[naedb]

Hi

I’m a week without data since the date of my auto renewal of my plan was shifted at a later through my own doing. So I get nothing from when the old renewal date kicks in even though I’ve set up the plan automatically the past two or more months since. Please rectify this.

[dalyer]

If you have used up your membership plan mobile data allowance before the end of the membership month then you'll need to buy a data add-on to continue using mobile data until the end of the membership month.

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Add-ons/ta-p/53111

If you're habitually using up your mobile data allowance before the end of the membership plan month then you might want to consider moving to the €12.99 plan which comes with an unlimited mobile data allowance.

If that's not the issue then you'll need to explain more clearly that the problem is. 

Your post suggests that because of the scheduling of your membership plan auto-renewal you're not getting any mobile data allowance for part of the membership plan month but that doesn't sound right and I've never heard of anyone experiencing that before.

If you need to contact 48 support about this then see the links in my signature below.