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inactive account

GerOB5390
Newcomer

‎16-12-2021 09:18 PM

How long after a membership  expiry does an account become inactive.

My membership expired 25 days ago and I just got an email saying my account will be inactive after 90 days.

Is that a total of 90 days from expiry or 90 days from now.

I did think that the time allowed ws 180 days.

 

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dalyer
The Legend
The Legend
In response to MaeK7316

‎05-06-2022 11:03 AM

@MaeK7316 wrote:

My 48 tells me "Sorry you are not allowed to purchase memberships, since you have a Inactive SIM"

I want to top up/continue my membership but I can't find a w ay.

Any advice welcome?

 

Did you fail to buy membership for several months such that your SIM became deactivated?

Either way you'll probably need to contact 48 support to get this rectified.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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