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Sim locked

Newcomer
Posts: 2
‎11-09-2015 06:41 PM
I followed a link sent to me from 48 and it was supposed to get me up and running with Internet, but instead it locked my sim.
Has this happened to anyone else pecan anyone help me?
I'm new to 48 and would really appreciate the help.
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Re: Sim locked

The Legend
Posts: 16,547
‎11-09-2015 10:38 PM

What do you mean "locked your SIM"?

What exactly is the behaviour?

Does anything work?

Calls, texts, data?

is your phone prompting your for your PIN or PUK?

 

I forgot my PIN

 

To configure your internet settings just follow the instructions here:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Sim locked

Newcomer
Posts: 2
‎14-09-2015 10:42 AM
I'm not sure what happened to be honest, my phone was on and just had "sim locked" up in top left corner.
I took out my sim and put it back in again, entered the pin and it worked.
Have internet now too
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Re: Sim locked

The Legend
Posts: 16,547
‎14-09-2015 11:16 AM

Ok - thanks for posting back.

Glad you're up and running anyway.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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