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Roaming

emma2002
Newcomer

‎14-03-2019 09:18 PM

Hi! I recently travelled to the Netherlands and my phone had no service the whole time. Wondering how I could fix this ?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎14-03-2019 10:38 PM

What membership did you have?
EU roaming only works on Guido and not any other membership.

https://www.48months.ie/membership-plans/going-abroad

You seem to have an iPhone?
If that's the case and you WERE on Guido then it could have been down to this issue due to the stupid way that Apple do things.

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎15-03-2019 07:05 AM

Did that help at all @emma2002?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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