New sim not working

Posts: 5
‎18-04-2023 07:24 PM
  1. So I ordered 2 new sims, one for my phone and one for my son last month specifically for travelling abroad. Before  reaching Prague our phones were switched off. They were turned on again but unfortunately didn't automatically connect to a network ,with my son's phone after following all the advice I eventually had to resort to deleting the APN's and just filling in the top two lines. His phone eventually worked. I thought the new sims did away  with this issues.
  2. Any help would be appreciated 
Posted from Samsung SM-G780F

Re: New sim not working

[ Edited ]
The Legend
Posts: 17,525
‎18-04-2023 08:26 PM

If these links don't help then you'll have to contact 48 support.



To contact 48 support see the link in my signature below or email them at

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0

Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Top Discussions
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community