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Blocked sim

cutiepie
Newcomer
My sim mysteriously locked and won't unlock with either the pin or puk
2 REPLIES 2

dalyer
The Legend
The Legend

What is the exact behaviour?

E.g. what exactly is the nature of the screen presented when you switch on?

Any error messages?

Are you sure that it's not some iPhone quirk given that Apple seem to do their best to make it difficult to use iPhones on certain networks?

You may need to contact 48 support about this:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update @cutiepie?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.