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Auto renew

badger2000
Visitor

‎08-10-2015 11:06 AM

I have my membership set to auto renew, and to use my credit first before my card.

My balance is 10.75. Will it take the 10.75 from my credit, and then 9.25 from my card, or must my credit be 20?

Thanks.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎08-10-2015 11:28 AM

Hmmm - interesting... Man Happy

I suspect that if your credit balance is not enough then it will charge the full amount to your card rather than taking whatever credit is there and then charging the balance to the card.

But you probably need to ask 48 support for clarification to be sure - or just wait and see what happens.

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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badger2000
Visitor

‎09-10-2015 07:57 AM

Ok, thanks for the reply and the link.
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badger2000
Visitor

‎09-10-2015 10:51 AM

Update from 48 Rep

The credit must be taken in full. So I need to top up by 9.25 to have 20. Otherwise the full 20 will be taken directly from the card.
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