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"SIM unsupported" when installed in phone

LiamB9777
Newcomer

Sim won’t work in phone said sim is not supported

1 REPLY 1

dalyer
The Legend
The Legend

Are you sure that your phone is unlocked for use on any network?

If it definitely is then perhaps you need a new/replacement SIM especially if you ordered the existing one a while ago - some phones need a 1.8V Class C SIM and older SIMs do not support this standard. E.g.:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.