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phone watch not

NikkiF9620
Newcomer
Hello
My sons imoo watch does not appear to be working I have inserted the new 48 sim card and it is not working
1 REPLY 1

dalyer
The Legend
The Legend

Did you successfully activate the SIM?

Is the watch unlocked for use on any network?

Does anything work - e.g. connection to the 48 network - i.e. signal bars? 

Other features?

What model of Imoo watch is it? 

Have you consulted and followed the instructions for setting this watch up with a SIM?

What exactly have you tried? 

E.g. this - note that 48 is an MVNO (Mobile Virtual Network Operator):

Screenshot_20251230-111858.Chrome.png

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).