16-04-2014 02:15 PM
16-04-2014 04:42 PM
See here:
Hope this helps.
16-04-2014 05:32 PM
16-04-2014 05:39 PM - edited 16-04-2014 05:40 PM
You mean this screen?
Where are you browsing to this - e.g. on the phone, tablet, laptop/PC?
If it doesn't work on the phone then you may need to try one of the other devices if possible.
This link generates a popup which needs to be dismissed before you can use the porting form to enter your number - maybe this is causing problems with whatever way you are trying to browse to it?
If necessary contact 48 support for assistance:
Hope this helps.
16-04-2014 05:50 PM
16-04-2014 06:36 PM - edited 16-04-2014 06:36 PM
Even if a new 089 number is activated on your account you can still port over your old number using that form. I don't know why it doesn't work for you on your phone but hopefully on a laptop it will work better. Bear in mind that porting hours are basically office hours so if you submit a porting request this evening nothing will happen until tomorrow at the earliest. See the original link that I posted about porting your number.
Hope this helps.
16-04-2014 10:02 PM
thank you il try in the morning from the laptop and let you no...