48 Community

Ordered new SIM now want to cancel it

I ordered a new sim and I want to cancel it for now 

Ordering SIM card before arriving in Dublin

I am trying to order a 48 SIM card 1 week before I arrive at Dublin so that I can get the SIM card as soon as get home. I’ve heard that the delivery times are typically 7 days. But when I try to place an order for a SIM card, I get an error message t...

How to avail of student offer?

Hello, I received a SIM. I want to avail the student offer as I received my student email ID yesterday. How to do it?

Order SIM card

Outgoing calls show correct number but not outgoing texts

I've just joined 48 and my old number was ported over however it shows on a phone call but if I text it shows the number that came with the sim, why doesn't my ported number show for both? Any help welcome thanks

In France, can't order SIM delivered to Irish address

Hello,  My name is Alix DEVOS, I am french and I wanted to order a SIM card because I'm going to Ireland for a year for my study but I can't order it since I am in France. I wanted to send my SIM card to my host family but I can't put the address to ...

Unable to buy a plan - "something went wrong"

I tried to purchase a plan but always failed to pay. The page says “Something went wrong. We are working on a fix. Check back shortly.”

First payment not showing on my account

Earlier today I paid €25.90 first payment to 48. The payment was made using a Revolut card and was confirmed in the Revolut app. However, no payment has shown up either in my Revolut transactions or on my 48 plan. Has anyone else had more than one pa...

Want to cancel SIM order - entered wrong address

I order the SIM Card but now I want to cancel the order as I have entered the incorrect address. Can you please cancel the order.