48 Community

Calls to the UK

Want to make calls to the UK

Porting ongoing since yesterday - when will it take effect?

Can't buy membership plan

Can’t pay for my plan on the phone

Port Request is ongoing for 2 days

I am having a bad experience just at the start with 48. I had submitted the port request to activate my sim which failed on its own . Then I contacted support to help and **bleep** placed anothe roort request with my old Network. My old network deact...

Porting problem - how to contact 48 support?

I started a number port yesterday but it failed, for the second time.   I can't understand why it failed. I've had trouble finding where to start a chat with 48 support.  Any tips on common number port fail reasons?

SIM not recognised in smart watch

My sim isn't recognised in a kids smart watch

Can't get security text on old network while porting number

Hi, I need to move my old number but it was deactivated by my old provider so I was unable get the txt when setting up my sim, can anyone help?

Unable to renew membership plan

I have tried in vain on 3 seperate devices to renew my monthly membership. I have a save card for payment but this is out of date. I cannot delete the old card, i cannot add a new car, i cant even buy it from the gift shop. Ive been on customer suppo...

Can I have more than one SIM on one account?

HiI am an existing 48 customer (my daughters phone)Can I get two other SIM cards for my two other children on this same account or do I just order them separately

Porting number to 48 - can't get security SMS on old network

Hi there. I was in the process of setting up my sim in order to keep my old old number. I got to the stage where 48 send you a verification number via text message. However I had just deactivated my Vodafone bill pay account so can't receive any text...