48 Community

Not receiving security code text message when porting number

Hello. I want to ask you why l can’t transfer my old number to you 48.ieI have went on my account and try to do all but you not sending me acctivation codeIt’s not on message or not in email. Then how l can keep my old number?Please help me to keep m...

Tesco a/c closed - when will number appear on 48?

Tesco Mobile confirmed my account is closed when will my old number appear in my profile on 48

Error trying to order SIM having been with 48 in the past

Hi I’m trying to order a new SIM card but it’s keeps saying something went wrong I used to have a plan about two years ago

Move my number hasnt worked

Won’t accept my updated visa

Won’t accept new visa without confirmation then won’t let me confirm with bank. 

I want move my number

Purchased plan but only showing 1GB

I purchased my plan , 25.98 also deducted from account but plan showing only 1Gb

Trying to activate SIM but saying already registered

Hi ,I recently ordered a new Sim but the activation code is telling me it is already registered and will not activate.Any help with this

Can't buy a plan due to "bundle in progress" error

Hi   I activated my sim yesterday afternoon but I have not being able to purchase a plan, It keeps telling me I have a bundle in place and it is not allowing me to purchase membership.  See attached   Paula

Ordering SIM but says it cannot deliver to my address

Good morning,I completed the form for a SIM from 48 but when it came to the delivery address, it said that it could not deliver to my address and to contact customer care. Please advise?