48 Community

Can’t call any number - showing not registered

I can’t call any number it’s showing not registered

Roaming not working in Cyprus

Arrived in Cyprus have no service

Ordered new SIM now want to cancel it

I ordered a new sim and I want to cancel it for now 

Ordering SIM card before arriving in Dublin

I am trying to order a 48 SIM card 1 week before I arrive at Dublin so that I can get the SIM card as soon as get home. I’ve heard that the delivery times are typically 7 days. But when I try to place an order for a SIM card, I get an error message t...

How to avail of student offer?

Hello, I received a SIM. I want to avail the student offer as I received my student email ID yesterday. How to do it?

Order SIM card

Outgoing calls show correct number but not outgoing texts

I've just joined 48 and my old number was ported over however it shows on a phone call but if I text it shows the number that came with the sim, why doesn't my ported number show for both? Any help welcome thanks

In France, can't order SIM delivered to Irish address

Hello,  My name is Alix DEVOS, I am french and I wanted to order a SIM card because I'm going to Ireland for a year for my study but I can't order it since I am in France. I wanted to send my SIM card to my host family but I can't put the address to ...

Unable to buy a plan - "something went wrong"

I tried to purchase a plan but always failed to pay. The page says “Something went wrong. We are working on a fix. Check back shortly.”