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Why can't I send/receive SMS messages?

DamjanP9493
Newcomer

Why is my sms not working? I cant send or receive sms from anyone

1 REPLY 1

dalyer
The Legend
The Legend

When was it working ok for you last? 

Are calls and mobile data working ok? 

What happens when you try to send a text? 

What happens at the sender's end when they try to send you one? 

Any error messages in either case? 

Is your SMSC number configured correctly? 

What make and model of phone is it? 

If it's an iPhone then could it be an iMessage issue? 

If your need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.