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Unable to activate SIM

YashaswiB0908
Newcomer

Hi,

I am unable to activate SIM. Can you please help? Let me know what details are required to be provided.

1 ACCEPTED SOLUTION

Sorry, it was my mistake that I was entering example 6-character code rather than entering an actual provided on the SIM.

View solution in context

14 REPLIES 14

You don't get any confirmation, it should just start working and be listed as your phone number on your My48 account here: 

Did you get the porting security text sent to your old number on your old network's SIM and input the code into the porting form? 

If you didn't then you need to follow the instructions in the FAQ:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

NazrulI3209
Newcomer

how to active my sim?

 

See here: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

tonydonoghue
Newcomer
Where to input activation code

It's explained in the instructions:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).