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Sim hasn’t arrived

PenelopeG0190
Newcomer

‎18-10-2021 01:59 PM

I have ordered twice a sim and it still hasn’t arrived
1 person had this problem.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎18-10-2021 10:03 PM

Did you allow 5-7 working days for delivery?

Did you enter the address correctly including the correct eircode?

I think that some people mentioned SIMs not arriving unless the exact eircode was entered.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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Joannem5069
Newcomer

‎09-10-2023 06:14 PM

I want to cancel my 48. As I not even got the sim yet and dobt want to be charged on the 22nd
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dalyer
The Legend
The Legend
In response to Joannem5069

‎09-10-2023 07:50 PM

I don't understand.

If you never received a SIM how do you have anything, in particular membership auto-renewal, set up?

In any case, if you are set up on 48 but want to leave then just disable auto-renewal and then switch to another provider, porting your number if you want.

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes