When did you order it?
SIM orders can take up to 7 working days to be delivered.
And maybe longer with the Christmas/New Year holidays and public holidays.
If it's already more than 7 working days then you'll probably need to contact 48 support for assistance.
Or just order again.
Or maybe get one from Dealz.
If you need to contact 48 support about this then see the links in my signature below.
