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SIM activated but not working in phone

MustafaA6902
Newcomer

‎10-10-2024 04:22 PM - last edited on ‎10-10-2024 04:26 PM by The Legend

The problem with the sim card is that it is activated online and that I payed for it to be activated and topped up but it won't work in my phone, I went to the technician and they said its the sim card problem not my phone. The sim card is not functioning. How can I get it to function

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dalyer
The Legend
The Legend

‎10-10-2024 04:26 PM

What happens when you have the SIM in your phone?

Any error messages?

Can you get a connection to the 48 network - i.e. signal bars?

If you do a manual search for networks can you see and connect to 48?

Is the phone unlocked for use on any network?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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