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Paid twice my subscription

Newcomer
Posts: 1
‎23-11-2022 04:07 PM

Hi There,

 

I wasn't sure if my initial payment was successful because a web interface didn't confirm if the payment was successful, so I tried again and realised I was charged twice. How can I get my overpayment refunded?

 

 

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Re: Paid twice my subscription

The Legend
Posts: 17,241
‎23-11-2022 07:00 PM

If you paid twice then you should have two memberships.

One current and another that has stacked to start when the first one ends.

So you don't really need any refund and don't lose out.

But if you still want a refund then you'll have to contact 48 support.

Email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Paid twice my subscription

Newcomer
Posts: 1
Thursday
I paid subscription but forgot I have auto renew set up for my daughter Amy Duff
Posted from Generic Android 2.0
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Re: Paid twice my subscription

The Legend
Posts: 17,241
Thursday

Either disable auto renew for next month or contact 48 support and ask about a refund.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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