Paid twice my subscription

olivierB1705 · ‎23-11-2022

Hi There,

I wasn't sure if my initial payment was successful because a web interface didn't confirm if the payment was successful, so I tried again and realised I was charged twice. How can I get my overpayment refunded?

dalyer · ‎23-11-2022

If you paid twice then you should have two memberships.

One current and another that has stacked to start when the first one ends.

So you don't really need any refund and don't lose out.

But if you still want a refund then you'll have to contact 48 support.

Email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

AmyD3497 · ‎24-11-2022

I paid subscription but forgot I have auto renew set up for my daughter Amy Duff

dalyer · ‎24-11-2022

Either disable auto renew for next month or contact 48 support and ask about a refund.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

Joining 48?

Paid twice my subscription

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